Privacy Policy

Introduction

Eli's Table ("we," "our," or "us"), a Charleston Hospitality Group restaurant, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or dine at our restaurant.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you make a reservation, join our rewards program, or contact us.
• Payment Information: Credit card details processed securely through our third-party payment processors (we do not store full payment card details).
• Reservation Data: Dining preferences, special occasion notes, and party size.
• Website Usage: IP address, browser type, pages visited, and time spent on our website through cookies and analytics.

How We Use Your Information

We use the information we collect to:

• Process and confirm your reservations
• Manage your rewards program account and track points
• Send promotional emails and special offers (with your consent)
• Improve our website and dining experience
• Respond to your inquiries and requests
• Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, managing reservations (such as Resy), and conducting our business. These partners are obligated to keep your information confidential.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and customize content. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications at any time
• Withdraw consent where applicable

Third-Party Links

Our website may contain links to third-party websites (such as Resy, Toast, and social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: